Before you start

Prepare the Meta account identifiers and access credentials for the channel you want to connect. The first version supports text conversations for WhatsApp Cloud API, Facebook Messenger, and Instagram DMs.

Setup steps

• Open the Channels settings area in LtsTalk.
• Create a channel for WhatsApp, Facebook Messenger, or Instagram.
• Choose the related brand, enter the required account identifiers, and save the access credentials.
• Use the displayed webhook URL when configuring the webhook in Meta.
• Send a test message from the connected channel and confirm it appears in the inbox.

Current scope

This release focuses on one-to-one text conversations. Media download, outbound attachments, message templates, broadcasts, OAuth connection flows, and AI agent automation are not included in this version.