Inbox Quality, Search, and Team Analytics
LtsTalk now helps teams collect conversation feedback, find past conversations faster, and measure support performance from a new team analytics view.
Read moreNews, improvements and announcements from LtsTalk.
LtsTalk now helps teams collect conversation feedback, find past conversations faster, and measure support performance from a new team analytics view.
Read moreTeams can now organize conversations with reusable labels and filter the inbox by topic, priority, or workflow. Body HTML
Read moreLtsTalk now has a foundation for bringing WhatsApp, Facebook Messenger, and Instagram conversations into the shared inbox.
Read moreTenant admins can now configure more than one WhatsApp recipient for unanswered conversation alerts, helping teams respond faster when visitors are waiting.
Read moreLtsTalk now presents its current product capabilities more clearly, including branded chat, team inbox workflows, usage credits, AI features and updated monthly plans.
Read moreLtsTalk AI agents can now answer visitor messages automatically using your instructions and indexed website knowledge, helping teams respond faster while keeping usage aligned with their plan.
Read moreWe have been improving LtsTalk with a more modern inbox, branded widgets, proactive flows, visitor insights, attachments, transcripts, pricing plans, public pages, and a stronger SaaS foundation. Over the past few weeks, we have been shaping LtsTalk into a more complete live chat platform for businesses that need more than a simple chat bubble.
Read more