Updates

Product updates

News, improvements and announcements from LtsTalk.

Product update Jun 14, 2026

Inbox Quality, Search, and Team Analytics

LtsTalk now helps teams collect conversation feedback, find past conversations faster, and measure support performance from a new team analytics view.

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Product update Jun 11, 2026

Conversation labels for faster inbox triage

Teams can now organize conversations with reusable labels and filter the inbox by topic, priority, or workflow. Body HTML

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Product update Jun 10, 2026

Meta Messaging Channels for the Inbox

LtsTalk now has a foundation for bringing WhatsApp, Facebook Messenger, and Instagram conversations into the shared inbox.

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Product update Jun 8, 2026

WhatsApp Alerts for Multiple Recipients

Tenant admins can now configure more than one WhatsApp recipient for unanswered conversation alerts, helping teams respond faster when visitors are waiting.

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Product update Jun 6, 2026

Refreshed LtsTalk homepage and pricing

LtsTalk now presents its current product capabilities more clearly, including branded chat, team inbox workflows, usage credits, AI features and updated monthly plans.

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Product update Jun 6, 2026

AI agents for visitor conversations

LtsTalk AI agents can now answer visitor messages automatically using your instructions and indexed website knowledge, helping teams respond faster while keeping usage aligned with their plan.

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Product update Jun 5, 2026

LtsTalk Product Update: A More Powerful Live Chat Platform for Modern Teams

We have been improving LtsTalk with a more modern inbox, branded widgets, proactive flows, visitor insights, attachments, transcripts, pricing plans, public pages, and a stronger SaaS foundation. Over the past few weeks, we have been shaping LtsTalk into a more complete live chat platform for businesses that need more than a simple chat bubble.

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